Frequently Asked Questions

Do you ship discreetly?

Yes! We use nondescript packaging and addressing, normally just a standard padded envelope. There will be NO reference to foreskin, restoration, penises, or anything of that nature. Even the name/site “HyperRestore” will not be used on the shipping packaging or return address. We know this is important to a lot of our customers. We understand, and value your privacy.

Do you ship internationally? / Do you ship to my country?

After many years, we’ve reluctantly decided to pause international shipping beyond Canada. This was due to multiple claims of non-delivery, due to slow international surface shipments via postal services, which became slower after the reaction to Covid-19. We are not sure why it’s still slow, but it occasionally is. Even so, to our knowledge, no package was ever lost. All deliverable orders (with a correct addresses, and a working phone number) were eventually were delivered, but a few did take an unexpectedly-long time to arrive, and some customers filed claims. We are punished by PayPal for all claims, even if we’re not at fault. Despite our pleas to just be patient, the trend continued and we eventually—and very reluctantly—decided it wasn’t worth the trouble and cost to continue with regular surface postage. We know this hurts the Foreskin Restoration Community as a whole to not have access to the best products out there, and we hope the situation will change, at which time we may reconsider surface shipments again.

We haven’t had any shipping problems to Canda, and we are maintaining service to our brothers in the north.

Did you get my order? / What is my tracking number?

What is my tracking number?
A tracking number will be emailed to you when your order ships. (See also our FAQ entry on dispatch time.)

Did you get my order?
We have an Order Confirmation page at the end of the order, to confirm that your order went through. To be discreet and keep our operation simple and low-cost, we don’t send confirmation emails directly from But you will get an electronic receipt from PayPal, with transaction details. We work within PayPal to fulfill orders. So if you received that PayPal receipt, your order definitely went through, and there’s no need to ask us whether it did.

How long does shipping take?

USA delivery:
Please allow up to 10 business days.

Outside USA:
It varies, but typical time is 2-4 weeks.

How soon do you ship?
HyperRestore is a venture to support the Foreskin Restoration Community, not our primary means of income. Due to the complexity and cost of mixing and molding our high-end (the most comfortable!) silicone, we manufacture orders in batches once per week. Most orders are custom-made to individual measurements. We make some common parts in advance, but we make and ship those as freshly as possible too. Due the custom nature of our business, please understand when ordering that orders may take up to 1 week to dispatch, plus actual transit time.

How do I measure my size?

We make a range of sizes, so we need to know the width of your glans.

1. Put a ruler or tape measure below your penis.
2. Measure side to side (NOT circumference).

Measuring for Sizing

Get the picture?
- Measure while flaccid. (Not hard, just normal.)
- Either inches or metric, it doesn’t matter.
– If your penis varies in size, we recommend using the smaller measurement.
The device can comfortably and effectively sit a bit forward on your glans if it’s a bit small, especially if you have enough skin. (Some even prefer this.) But being too wide is bad.

My device deflates. Why?

The valve needs to stay wet inside.
This is in our instructions.
Use the included syringe to gently flow clean water through the valve. (Filtered water is even better, but not necessary at all.)
Water keeps the rubber valve supple, so it seals properly.
Do this on a regular basis.
Eventually, valves wear out. But our latest valves are good quality, and last a long time. We include a backup valve with the kit, just in case.

If you keep an airtight seal on your skin, and the valve is working, the device should remain inflated.

Can I convert an Original to a DA?

Unfortunately, the Original and DA kits are not inter-compatible.
You can’t make a DA out of an Original, or vice vesa.

This is not to sell more devices, but due to different shape and material firmness that were found to be uniquely necessary for each design. (We did try.)
But, we keep price low and quality high. So even you bought both kits, it’s is still an exceptional value in Restoration.

Most people who buy a HypeRestore foreskin restoration device, have already purchased multiple other brands.
And the device you’re using now probably cost more than a HyperRestore kit, right?
Even if you buy both devices, what is Restoration worth to you long-term, if the devices actually work?
If you’re reading this, you’ve probably learned what we have: the real problem is not cost, but finding Restoration devices which actually work and fit correctly, and are comfortable enough to actually use! You’ve found that here.

Our Recommendation:
If you have enough skin to use the DA, well… it’s awesome. Get that.
If you’re just starting and still tight (no coverage), use the Original until you can use a DA.
The Original was a revolution in comfort. The DA is a revolution in convenience.

If you have both devices, changing between them could speed up your Restoration. The way they pull skin, or the areas that get stretched the most, are slightly different between devices.